Question 1

Will you direct bill my insurance company?

Accepted Answer

For most of our clinic services we are able to direct bill. However, in some situations, that is not the case.

When it comes to chiropractic, massage therapy, physiotherapy, and psychology, we can direct bill almost all insurance companies. Please see the list of providers we currently work with below.

For athletic therapy and dietician consultations, we are able to submit claims for some plans, but not for others. If you are interested in booking an appointment with our dietician and/or our athletic therapist, please contact us to determine if your insurance allows direct billing.

As for reiki, it is not covered by insurance at this point.

LIST OF PROVIDERS
ABC Insurance (TELUS AdjudiCare)
AGA Financial Group Inc. (ASSURE)
Alberta Blue Cross Alberta 
Blue Cross - Members Outside of Alberta and Quebec
Alberta Blue Cross (TELUS Adjudicare) Members in Quebec
Assure (Canada Life)
Belairdirect (Formerly known as Johnsons Inc.)
Beneva
BPA
BPA – Benefit Plan Administrators 
Canada Life
Canada Life PSHCP
Canadian Construction Workers Union 
Canadian Construction Workers Union (C.C.W.U.)
Chamber of Commerce Group Insurance 
Chambers of Commerce (Johnston Group)
CINUP
Claim Secure: BELMONT
Claim Secure: ASSUMPTION LIFE 
ClaimsXchange 
Coughlin & Associates Ltd.
Cowan 
D.A. Townley 
Desjardins Insurance 
Eclipse Financial (TELUS AdjudiCare)
Empire Life
Equitable Life
First Canadian
GMS Carrier 49 
GMS Carrier 50
Greenshield
Greenshield - RBC Insurance 
Group HEALTH 
Group Source 
HUB International (TELUS AdjudiCare)
Industrial Alliance 
Johnson (Express Scripts Canada)
Johnston Group Inc.
Johnston Group: Maximum Benefit 
La Capitale Insurance and Financial Services 
lAan (TELUS AdjudiCare)
LiUNA Local 183
LiUNA Local 506
Manion 
Manulife Financial 
MDM Insurance Services
NexGen
Pacific Blue Cross (TELUS AdjudiCare)
People Corporation
ProBenefits
Provider Connect
RWAM Insurance Administrators 
Simply Benefits
SSQ
SunLife Financial 
Teamsters National Benefit Plan (TELUS  AdjudiCare)
TELUS AdjudiCare 
TELUS AdjudiCare: Seventh-Day Adventist Church
TELUS TECH SUPPORT 
Union Benefits 
UV Insurance

Question 2

What insurance plans allow you to direct bill?

Accepted Answer

Here is the list of the providers we currently work with, though whether or not we will be able to direct bill will depend on your insurance policy, as well as which clinician(s) you are seeing.

LIST OF PROVIDERS
ABC Insurance (TELUS AdjudiCare)
AGA Financial Group Inc. (ASSURE)
Alberta Blue Cross Alberta 
Blue Cross - Members Outside of Alberta and Quebec
Alberta Blue Cross (TELUS Adjudicare) Members in Quebec
Assure (Canada Life)
Belairdirect (Formerly known as Johnsons Inc.)
Beneva
BPA
BPA – Benefit Plan Administrators 
Canada Life
Canada Life PSHCP
Canadian Construction Workers Union 
Canadian Construction Workers Union (C.C.W.U.)
Chamber of Commerce Group Insurance 
Chambers of Commerce (Johnston Group)
CINUP
Claim Secure: BELMONT
Claim Secure: ASSUMPTION LIFE 
ClaimsXchange 
Coughlin & Associates Ltd.
Cowan 
D.A. Townley 
Desjardins Insurance 
Eclipse Financial (TELUS AdjudiCare)
Empire Life
Equitable Life
First Canadian
GMS Carrier 49 
GMS Carrier 50
Greenshield
Greenshield - RBC Insurance 
Group HEALTH 
Group Source 
HUB International (TELUS AdjudiCare)
Industrial Alliance 
Johnson (Express Scripts Canada)
Johnston Group Inc.
Johnston Group: Maximum Benefit 
La Capitale Insurance and Financial Services 
lAan (TELUS AdjudiCare)
LiUNA Local 183
LiUNA Local 506
Manion 
Manulife Financial 
MDM Insurance Services
NexGen
Pacific Blue Cross (TELUS AdjudiCare)
People Corporation
ProBenefits
Provider Connect
RWAM Insurance Administrators 
Simply Benefits
SSQ
SunLife Financial 
Teamsters National Benefit Plan (TELUS  AdjudiCare)
TELUS AdjudiCare 
TELUS AdjudiCare: Seventh-Day Adventist Church
TELUS TECH SUPPORT 
Union Benefits 
UV Insurance

Question 3

Do you have evening appointments?

Accepted Answer

Yes, we do! Whether you're in the Rothesay region, or farther afield, we have in-person or virtual/tele-health* appointments to accommodate you.

For our physiotherapy services, you can book an evening appointment on Tuesdays, Wednesdays, and Thursdays.

When it comes to massage, we have evening appointments Monday through Thursday.

And for reiki, Thursday, Friday, and Saturday you can schedule an evening appointment.

As for athletic therapy, chiropractic, dietician, and psychology, currently we do not offer evening appointments.

If you'd like to book an evening appointment, please click on the button the below to contact the clinic:

*Evening virtual/tele-health services available for physiotherapy only. 
However, athletic therapy, chiropractic, dietician, physiotherapy, and psychology all offer 
virtual/tele-health appointments during their regular office hours.

Question 4

Do you have early morning appointments?

Accepted Answer

It depends on the clinician, but in many cases, yes. In fact, if you're not in Rothesay, New Brunswick, for an in-person appointment, you can book a virtual/tele-health* call instead!

For our chiropractic and physiotherapy services, you can book an early morning appointment Monday through Friday (starting at 7:45am).

You can book early morning appointments on Tuesdays, with our dietician and psychologist (starting at 8am).

Early morning appointments for massage are tough to come by. But, we do have early-morning availability (starting at 8am) on Wednesdays and Fridays. If a 9-9:15am start works for you, though, then we also have availability on Mondays, Tuesdays, and Thursdays.

And for reiki, you can book an early appointment on Saturdays, though we don't have early-morning appointments for athletic therapy.

If you'd like to book an early morning appointment, please click on the button below to contact the clinic:

*Virtual/tele-health services NOT available for massage therapy or reiki.
Athletic therapy DOES offer virtual/tele-health appointments during their regular office hours.

Question 5

Do I need a referral to see one of your therapists/clinicians?

Accepted Answer

We don't require referrals, but your insurance may.

So, if you have insurance and would like us to direct bill your provider, it's a good idea to check and see if a doctor's referral is (or isn't) necessary.

Question 6

What is your cancellation policy?

Accepted Answer

If you're new to ForFitness and Athletics, and have to cancel your initial appointment, you will NOT be charged.

And, if you're an active patient who calls, leaves a voicemail, or sends an email to cancel the day or evening before your scheduled appointment, you will NOT be charged.

BUT, all same-day cancellations or no-shows will be charged in full UNLESS the appointment is rescheduled. If not rescheduled, you WILL be charged the full value of the service.

If you need to cancel your appointment, please click on the button below to contact the clinic:

Question 7

May I get a tax receipt, at the end of the year, for all of my appointments?

Accepted Answer

Most definitely! Simply call or email the clinic to let us know that you'd like to have a year-end tax receipt, and we'll put that together for you. And we can email it to you when it's ready, or you can pick up a hardcopy at the clinic; whatever's easiest for you!

Click on the button below if you'd like to request a tax receipt:

Question 8

Can you bill both of my insurance plans?

Accepted Answer

Unfortunately not. We are only able to direct bill your primary insurance plan. However, if the coverage runs out for your first policy, then we will be able to direct bill your second policy.

Question 9

Are you taking new patients?

Accepted Answer

Absolutely! All of our clinicians are taking new patients. If you'd like to book an appointment, please click on the button below to reach out to the clinic:

Question 10

Do you partner with WorkSafeNB?

Accepted Answer

Yes! Our chiropractic, massage, and physio modalities partner with WorkSafeNB. If that is you, please let us know when you contact us to book your appointment and we'll make sure you have everything you need.

Question 11

Do you work with motor vehicle accident victims?

Accepted Answer

Yes, we do! So, when you call or email us to book an appointment, let us know that you were in an accident and we'll make sure you have everything you need for your claim(s).

Question 12

What are your prices?

Accepted Answer

Our prices vary depending on the type and length of the session you're booking, and the clinician you're hoping to see. To find out how much your appointment will cost, please call us at:

1-506-847-7263

OR click on the button below to email the clinic:

Question 13

What makes ForFitness and Athletics different than other clinics?

Accepted Answer

With our team of experienced healthcare professionals collaborating on your behalf, we strive to improve your mobility, strength, balance and physical function, to relieve acute and chronic pain, resolve injuries and optimize fitness.

And, in addition to taking a holistic approach to your well-being, we also know that exercise is medicine! Therefore, our therapies are evidence- and movement-based.

Finally, we're committed to supporting you in achieving your self-determined health and wellness goals.

Question 14

If my insurance runs out for one therapy, but I have more for another type of treatment, can I switch?

Accepted Answer

Absolutely! Extended treatment can be expensive without coverage, so we completely understand the need to change therapies when your insurance runs out. Just let us know if that is the case for you, and we'll get you booked with one of our other clinicians.

Question 15

How far in advance do I need to book my appointment? Or is it easy to get in?

Accepted Answer

While it's usually easy to get in to see most of our clinicians, we still recommend booking at least a week in advance. For our massage therapists, though, we suggest booking two to four weeks out.

Question 16

How do dietician consultations help with sports performance?

Accepted Answer

Nutrition plays a critical role in athletic performance, recovery, and long-term health, and a dietitian consultation provides individualized, evidence-based nutrition strategies that help athletes fuel effectively, train consistently, and perform at their best.

Also, dieticians assess energy needs based on training volume, sport demands, and competition schedules to ensure an athlete is getting adequate carbohydrate, protein, and fat intake to support their training.

Proper fueling supports endurance, strength, focus, and overall performance while reducing fatigue during training and events.

Not to mention, recovery nutrition is another key area of focus. Dietitians guide athletes on optimal timing and composition of meals and snacks to support muscle repair, reduce soreness, and promote faster recovery between training sessions. This allows athletes to train harder and more consistently while lowering injury risk.

Hydration and electrolyte balance are also essential for performance. Dietitians develop personalized hydration strategies to prevent dehydration, cramping, and performance decline, particularly during intense or prolonged activity.

Additionally, dietitian consultations help identify and prevent nutrient deficiencies such as iron, vitamin D, calcium, and B12, which can negatively affect energy levels, bone health, and oxygen delivery if left unaddressed.

By tailoring nutrition plans to an athlete’s sport, training phase, goals, and individual needs, registered dietitians provide safe, practical, and sustainable strategies that enhance performance, support recovery, and promote long-term athletic health.

Question 17

What is athletic therapy?

Accepted Answer

Athletic therapy specializes in musculoskeletal injuries in athletes, weekend warriors, and the
average-day person focusing on an exercise-based approached to resolving any physical issues
their body may have.

And contrary to popular belief, you do NOT need to be an athlete to see one. Athletic therapists work every segment of the population. It is built for anyone and everyone.

Finally, athletic therapists are certified sports first responders. Since they specialize in emergency
care for sports and exercise, they know the first line of action when people get hurt during practice, a game, active hobbies, or exercise.

From something simple like a minor sprain or heat exhaustion, to the extreme of a dislocation, fracture, heart attack, or anaphylaxis, athletic therapists know what to do.

If you'd like to book an appointment with an athletic therapist at ForFitness and Athletics, please click on the button below.

FAQs

Questions? We have answers.